Dear Valued Retailer Partners & Customers,
As a valued member of the TrüNorth Global family, we appreciate the trust you place in us to protect your commercial assets. As the situation with COVID-19 evolves and you work through your own business continuity plans, I want to personally update you on the steps TrüNorth is taking to ensure we continue to meet and exceed your needs during these challenging times.
At TrüNorth, the health and wellbeing of our customers, dealer partners, employees and business associates is our top priority. In an effort to do our part to reduce the spread of the novel coronavirus (COVID-19), we have suspended all nonessential business travel within and outside of the United States, effective immediately.
TrüNorth Global offices remain fully operational and ready to serve our loyal client base. We remain committed to serving your needs at every level of our organization as this situation evolves.
During this time, all TrüNorth sales representatives and regional directors will continue to be available by phone and/or email. If you’re unsure who your regional representative is, please contact dealer services at 1-800-903-7489 ext.801 and we will be happy to connect you with the support you need.
Our 24/7 multilingual call center. customer service, and claims services specialists remain fully operational and ready to serve your needs and those of your customers. As always, you can contact us via email, phone, chat live via MyTruNorth.com --- please find contact emails, phone numbers, and social media links below.
TrüNorth Global Dealer Services
Phone: 1-800-903-7489 ext. 801
Email: DealerServices@TruNorthWarranty.com
TrüNorth Global Administrative Services
Phone: 1-800-903-7489 ext. 801
Email: Sales@TruNorthWarranty.com
TrüNorth Claims Services
Phone: 1-800-903-7489 ext. 820
Email: Claims@TruNorthWarranty.com
MyTruckWarranty Claims Services
Phone: 1-888-471-9675 ext. 820
Email: Claims@MyTruckWarranty.com
TrüTow Roadside Assistance
Phone: 1-800-903-7489 ext. 850
TrüNorth Brand Development Services
Phone: 1-800-903-7489 ext. 835
Email: Connect@TruNorthWarranty.com
Social Media
TruNorth Global
As we continue to assess this evolving situation, we will continue to keep you, our valued retailer partners and customers, at the center of our planning and decision making. Please visit us online at www.mytrunorth.com or on social media for additional information and updates.
Rest assured that you can rely on TrüNorth Global to continue to support all of your needs during these challenging times, which we will get through together.
All the best,
William Eskridge
CEO/Chairman of the Board
Connect@TruNorthWarranty.com
No Matter Where The Land, Sea, or Air Takes You, We Are With You All The Way.
