Paving the Road for Service Centers
We have heard all the horror stories of different warranty processes. Warranty companies, in general, tend to have tedious claim processes that can occupy service center bays for weeks, if not months. They typically require a significant amount of information and hoops to jump through. We get it! That is why TrüNorth Global from the start created a seamless claims process, getting businesses back on the road faster.
Part of TrüNorth Global™’s mission is to better serve our customers and create innovative solutions that make us the leading warranty provider. That is why we created the Service Center Development team, so from the start, service centers are ready for the road ahead. This includes proper training of our claims processes, informational materials, and direct contact to assist in providing you with the knowledge needed regarding our claims processes.
Beyond creating the only Mobile App in the industry at TrüNorth Global™, we work closely with service centers to assist you during the claim process. We give you answers instead of questions to make processing a warranty claim seamless and efficient.
We are working diligently to ensure that our claim process is known and clear to service centers. The only requirements for service centers are that they are certified and open to the public. We have a team of trained individuals who work towards educating and helping mechanics follow the guidelines of our claim process. In addition, our multilingual call center representatives can provide all of the critical information during the claim to make sure you have the tools to provide the required information.
Every time you see a TrüNorth Global Authorized Service Center or Retailer, you see individuals capable of assisting with the claims process. We work continuously in creating tools to educate all involved in the process of our warranty. From the front of the house to the back of the house, we have you covered. We are proud to offer an onboarding process with a personalized call from the Service Center Development team for all service centers.
At TrüNorth Global™, we understand what a breakdown means to our mutual customer. The more bays you have full and longer the turnaround time on repairs, the less money you generate. Stay tuned because we are getting to launch innovative solutions that will keep repair facilities updated digitally and decrease the claim uptime.
TrüNorth Global™ keeps innovating and delivering ways to make asset protection a hassle-free process. Are you a repair facility independent from a dealership? Find out how you can become a referral partner for TNG, by contacting our Service Center Development team at firstname.lastname@example.org.
At TruNorth Global™, we offer our comprehensive warranty for vehicles Class 3 to 7, Heavy Duty trucks or Class 8 classification, and even warranties for different commercial equipment that builds the infrastructure of our roads and cities. No matter which warranty you qualify for, we have a team ready 24/7/365 to help assist, who drive everything we do. No matter where the land, sea, or air takes you, we are with you all the way.