Tips for Choosing the Best Truck Warranty

You’ve purchased new or used truck or equipment, now what? Protecting your commercial asset beyond the OEM warranty is extremely important as it extends the life cycle of the truck or equipment. How do you know what type of extended warranty you need and which is the best warranty for your used truck or equipment?

Customer Service

One of the most important times in your business is when you suffer a breakdown or mechanical issue with your commercial asset. If your warranty company isn’t offering 24/7 claims service, don’t buy it. Breakdowns do not just happen between the hours of 9-5 and you need to have peace of mind knowing that your warranty company is there and your claim process won’t be delayed. Finding the right technician or repair facility is the first step. Having a 24/7 multilingual claims department can help you save time and ultimately get you back on the road faster. Time is money, getting back to work faster has never been as important as it is now.

Mobile Application Technology

Make sure that you are seeking a warranty company that is leading the way in the technology field. Having a mobile app with the ability to submit claims is not only a huge time saver for you but allows quicker processing times for a claims department. Ensure that you have a place to upload maintenance records and track your claim process in real-time.

Component Coverage

The most important part of picking your truck warranty is to look at each of the components packages that are included in your warranty. There are seven major components to make sure are covered: engine, transmission, differentials, turbo, aftertreatment, hydraulics, and APU coverage.

Onboarding

Onboarding is a unique service that focuses on ensuring the warranty holder is ready for the road ahead. Personalized onboarding provides the information needed from the start to navigate the limited warranty.

Timeline and Mileage

Typically most used truck warranties are based on a certain length of time AND mileage. This is a critical element for planning which warranty is best for you. Knowing your needs as a fleet owner or operator is one of the most important pieces of information you can have handy when evaluating which heavy truck warranty is right for you.

Cost and Payment Flexibility

Cost is always a factor when choosing which truck warranty is right for you. Obviously, you need to make sure there is a good balance between component coverage, duration and mileage, and price. An all-inclusive truck warranty is worth its weight in gold, so make sure you know what your budget is, your estimated mileage for the life of the warranty and which components are covered for that warranty. A flexible payment plan where you can pay over a period of time can help reduce the upfront cost while also offering same-day coverage once your warranty is active.

Transfer of Warranty

Let’s be real. There is a chance that you may sell your commercial asset before the duration of your warranty is up. This is a substantial value that you don’t want to get left behind. Your prospective buyer will appreciate that there is an active warranty AND that it can be transferred with the vehicle. Make sure this is an option when looking at any warranty for your commercial asset.

What’s Right for Your Bottom Line?

Whether you purchase or own new or used equipment, a comprehensive aftermarket warranty can make good business sense by reducing your out of pocket-costs for expensive repairs, extending the lifecycle of your equipment, and enabling you to invest business capital where you need it most as you grow your business.

Great news! At TrüNorth™h we were the first to offer 24/7 multilingual customer service, mobile app technology, flexible payment plans, all inclusive component packages, transfer of a warranty, personalized onboarding and so much more!

At TrüNorth™, we are the leaders in the truck warranty industry because we offer the most comprehensive component coverage at the best price. We are striving to continue to meet the ever-changing needs of our customers and lead the way in innovation, customer service and transparency.

To learn more about TrüNorth Global™ warranty programs and services, or for help determining the right warranty program for your business needs, visit us at TrüNorth Warranty or call us at 1-800-903-7489. We look forward to exceeding your expectations.

 

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